Terms & Conditions

GENERAL

By using ArtRebels.com you accept to be bound by the following TERMS AND CONDITIONS (“Terms and Conditions”). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE AND/OR ANY OTHER SERVICES OFFERED BY ArtRebels. This agreement sets out the legally binding Terms and Conditions for the use of the HTTP://SHOP.ARTREBELS.COM website and all other services provided by ArtRebels.

ArtRebels reserves the right to update and amend the Terms and Conditions from time to time without notice. Any new functions that add to or enhance the current service, including the launch of new tools and resources, shall be fall within the scope of these Terms and Conditions. The use of the ArtRebels shop will simultaneously automatically signify your acceptance of these Terms and Conditions. The latest version of the Terms and Conditions can be found at http://artrebels.com/buying-at-artrebels

FORCE MAJEURE

If ArtRebels is prevented or delayed (directly or indirectly) from delivering an order or any portion of an order on the agreed date of delivery or from otherwise performing its obligations or any part its obligations by reason of act(s) of war, embargo(s), riot(s), strike(s), lock-out(s), trade dispute(s), fire(s), break-down, inclement weather, interruption of transport, government action and/or delay in delivery beyond ArtRebels’s control (“Force Majeure”), neither party hereto shall be under any liability whatsoever to the other party by reason(s) of such event(s).

PRICES

ArtRebels accepts the following credit cards: Dankort, VisaDankort, Visa, Visa Electron, American Express & JCB. Please note that a fee of 1,25 % of the price will be charged when paying by credit card, however no fees will be charged where payment is made by VisaDankort and/or Dankort.

All prices are in EURO and Danish Crown. Danish VAT of 25% is included in the price. For deliveries outside the European Union the price will not be subject to VAT and the price will be reduced with 20% upon entering the destination.

In addition to the above, there are customary shipping charges payable, these charges will be specified in the order. When products are purchased in our web shop, please be aware that the product will be shipped directly from our store owners, therefore, you will have to pay shipping costs for the products in relation to where the store owner is located. These costs will be indicated when you select your country of choice for delivery.

Apart from the shipping costs, please note that there may in addition, be imposed custom tariffs and other import levies if you order a product from ArtRebels for delivery within the European Union, but the product is shipped from a store owner, who is located outside the European Union. Similarly, there may be custom tariffs and other import levies imposed if you order a product from ArtRebels for delivery outside the European Union but the product is shipped from a store owner who is located within the European Union. Please note that these fees will be charged separately from VAT and shipping costs related to delivery.

You must pay by credit card at the time of ordering. The price of a product is the price as at the date and time you place your order.

ArtRebels reserves its rights in relation to typing errors, pricing errors, VAT, currency and tax changes, price increases, force majeure, sold out/deleted articles and delivery failure from our store owners.

PAYMENT

The full purchase price must be received for all orders before they can be processed.

When you place an order with ArtRebels, an acknowledgement of the order placed and the amount to be debited from your credit card, will be sent to the email address you have registered with us. The acknowledgement will contain your unique order number and details of the products you have purchased. Please keep this document somewhere safe in the (unlikely) event that issues arise with the purchased product.

No amounts will be debited from your credit card until such time as the product has been shipped to you.

SHIPPING

When you buy products from ArtRebels.com, the purchased product will be shipped directly from our individual store owners. This means that you will have to pay shipping costs in relation to where the store owner is located. Information on shipping costs will be displayed in your shopping cart, when you select your country of delivery.

Our store owners have are obliged to send orders within 5 days unless otherwise specified by product but please be aware that shipping from some of our store owners in rare cases can take up to 30 days.

If a product is sold out, this will normally be stated, but we reserve the right to specify this in any subsequent e-mail. We also reserve the right to confirm that we have sent the rest of your order in any number of residual orders if delivery of the product can be effected within a period of 7 days.

COMPLAINTS

Upon receipt of the product you are obliged to, within a reasonable time to examine the product to ensure that it matches your order.

If the received product is defective, please send an e-mail to customerservice@artrebels.com as soon as possible, we will then send you instructions.

When contacting us please state your name, address and order number. Furthermore, please indicate the reason for your enquiry. Once we have received your enquiry we will contact you by e-mail.

As provided for in the Danish Sales of Goods Act and unless otherwise stated, you have a period of 24 months on all goods within which to file your complaint. The right to complain means that you can complain about defects in the product up until a period of 24 months after you have received the product.

It is essential that these defects are not caused by incorrect use of the product or other damaging behaviour. Furthermore, the defect must have been present when you received the product. Complaints must be made within a reasonable time after the discovery of the defect.

The product must always be returned to the ArtRebels respective store owner from which it was shipped. We will refund reasonable shipping costs you may have incurred in the process of returning the defective product where your complaint is considered to be reasonable and justified.

RETURN POLICY

As a consumer you have the right to cancel the purchase. The right to cancel an order must be exercised within 14 days from the day of receipt of the product. The right to cancel an order can only be used if the product is returned in the same condition and quantity as it was received. The right to cancel an order lapses where product has been used.

If you wish to return a product please send an e-mail to customerservice@artrebels.com, before taking any further steps. Upon receipt of your e-mail we will send you instructions.

The product must always be returned to the respective ArtRebels store from which it was shipped. When you use the right to cancel an agreement, you must pay for the shipping costs yourself when you return the product. Products not returned in accordance with above requirement will be rejected.

Please note that you are responsible for the product until the respective ArtRebels store receives the product. For you own sake, we therefore recommend that you return the product in a manner which will ensure that you are refunded the value of the product.

When you return products, please quote the name, address, e-mail address and order number. In addition, please indicate the bank account details in which the refunded amount should be deposited into. We will NOT refund your expenses for freight/transportation.

Once we have received the product and checked that it meets the conditions for the right to cancel, we will refund to you with the amount. Please note that this process may take up to14 days or more depending on where the product have been sent to.

If we do not believe that the conditions for cancellation have been met, we will send you our reasons by e-mail.

PERSONAL DATA

Trading on ArtRebels.com requires that you register with following personal data: name, address, phone number, e-mail address and credit card information.

You have the ability to choose an address for delivery which is different from the address and place of payment.

If we find inaccurate information, we reserve the right to cancel the transaction.

Personal data which is registered with ArtRebels is stored for 5 years.

Please note that personal data is recorded for the purposes of delivering your order, or for sending you information if you have agreed to receive such information. By accepting our Terms and Conditions you also agree to the registering of your personal data through our web site for the purpose of handling your order.

No other sensitive personal data is recorded.

ArtRebels fully understands and respects the importance of privacy on the internet. We will not disclose information about our customers/users to third parties, unless this is necessary to implement a transaction. We will not sell your name, address, e-mail address, credit card or personal data to any third party without your prior and express permission.

As a registered customer/user, you always have the right to raise objections to the registration of your personal data and you have the right to inspect the information recorded about you. You can obtain this information by contacting customerservice@artrebels.com.

Data Responsible after the Danish Personal Data Protection Act is ArtRebels.com ApS.

COOKIES

Cookies are necessary for use of ArtRebels. We use cookies to register current session information, but do not use permanent cookies.

LINKS

Our website may contain links to other websites. We can not be held liable for breaches of integrity or content on these websites – we simply provide the links to make it easier for our visitors to find more information within specific areas.

COLORS

We cannot guarantee that the colors shown on the website exactly reflect the colors of the actual garments, The colors seen from our website will partly depend on the color reproduction on your computer.

COPYRIGHT

Copyright ArtRebels.com Aps 2009 – 2012. All rights reserved. All intellectual property rights, including the exclusive right of making available and any reproduction of content including text, graphics and images, designs etc. contained in this website is protected by copyright belonging to ArtRebels.com Aps.

CONTACT

We are always pleased to get feedback from our customers and users. We are always grateful for any time you spend providing us with the feed back to ensure complete customer satisfaction at all times. We would like you to return to the site and to recommend us to your friends and family. If you have any questions, comments, suggestions or if you would like us to stop processing your information, please feel free to contact us at:

ArtRebels.com ApS, Nørrevoldgade 18, st th, København K, Denmark

Phone: +45 81 61 81 00
E-mail: customerservice@artrebels.com
CVR: 32557447